Privacy Policy

Effective April 15, 2026

On-Site Insights (“we”, “us”, or “our”) operates our mobile applications and online services (the “Service”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, and disclose information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

While using our Service, we may ask you to provide certain information that can identify you (“Personal Information”), such as your name, email address, phone number, or other details. This information helps us deliver, improve, and personalize our Service, respond to your inquiries, and communicate with you.

We may also automatically collect non-identifiable information such as device type, operating system, IP address, and usage data through analytics tools to better understand and improve our Service.

When you access our Service via a mobile device or web browser, we may collect data such as device identifiers, version of the app or browser, and usage statistics (“Log Data”). We use third-party services to analyze this data and improve our offerings.

Some features may access your device’s location to enhance your experience (e.g., navigation, location-based content). Your location data is processed only on your device and not stored or shared unless explicitly permitted.

We use cookies and similar technologies to improve your experience, analyze usage patterns, and customize content. You can configure your browser to refuse cookies or notify you when cookies are used.

We use cookies and similar technologies to improve your experience, analyze usage patterns, and customize content. You can configure your browser to refuse cookies or notify you when cookies are used.

We support Do Not Track signals; however, the effectiveness depends on your browser settings.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.

We may engage third-party companies to assist with providing our Service, analyzing usage, or other functions. These providers are only given access to your information as necessary and are obligated to protect your data.

We may contact you via email or other means to send updates, offers, or information related to our Service. You can opt out of promotional emails at any time.

We will disclose your information if required by law or to respond to lawful requests, protect our rights, or prevent fraudulent or harmful activity.

Depending on your location, you may have rights related to your personal data, including access, correction, deletion, or opting out of certain data processing activities.

Your rights are protected under the UK Data Protection Act 2018 and UK GDPR, including the right to withdraw consent and lodge complaints with the Information Commissioner’s Office (ICO).

Your rights are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA), including access, correction, and withdrawal of consent.

You have rights under GDPR, including data access, rectification, deletion, and data portability.

Your rights will be governed by applicable local data protection laws. To exercise these rights, please contact us at info@on-site-insights.com.

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

If you are outside of the USA, your data may be transferred to and processed in other countries, including the UK, Canada, and countries with different data protection laws. We ensure adequate safeguards are in place for such transfers, consistent with applicable laws.

Our app uses third-party SDKs for analytics, advertising, and other services. These SDKs may collect data on our behalf, and their privacy practices are governed by their own policies. A list of these SDKs is available upon request.

We do not sell your personal data. We may share data with trusted third-party partners solely for the purpose of providing and improving our Service, and only under strict confidentiality.

Our Service is not directed at children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 13, we will delete it.

Our app may request permission to access features like location, camera, microphone, and contacts. You can control and revoke these permissions through your device settings.

We may serve targeted advertisements and use tracking technologies for marketing purposes. You can opt out of targeted advertising through device settings or third-party opt-out tools.

We take reasonable steps to protect your data through security practices, including encryption and access controls.

We may update this Privacy Policy periodically. Changes will be posted here and, where appropriate, notified to you within the Service.

If you have questions or concerns about this Privacy Policy, please contact us at: info@on-site-insights.com